Privacy policy

Data controller: DYU Bikes UK, United Kingdom.

We collect the information needed to operate this store, answer enquiries, process orders and provide delivery and support.

Payments

Payment card details are handled by Stripe and are not stored in the DYU Bikes UK database.

Your rights

You may request access, correction, erasure or portability of your personal data. Contact us via the contact form. You may complain to the Information Commissioner's Office at ico.org.uk.

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UK dispatch

Delivery estimates and eligibility are shown in our shipping policy and confirmed during order processing.

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1-Year Warranty Support

Clear warranty support and genuine spare-parts guidance for DYU bikes.

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UK Support

Message us with your order number and we will help.